OUR SUPPORT TEAMS
Student Services is your first stop for all college queries. We have friendly staff who can help you with a wide range of enquiries and provide key information on many college services. The team manage all student finance schemes and are the people to talk to if you want to discuss transport, purchase print credits, report absences, pay for trips or purchase a car park permit.
You can find our Student Services team in the Hub.
Our Learner Pathway Team play a pivotal part in our learners journey, supporting from pre-enrolment to their chosen progression destination. If learners need advice on which courses to study at JLC, taking the next step into further or higher education, or searching for new job opportunities or an apprenticeship; the College’s specialist careers advisors are on hand to help.
The Learner Pathway Team work closely with a variety of local and national universities and employers to ensure learners have access to a wide range of opportunities and resources to support learners to achieve their future aspirations.
Every student has the opportunity to access direct careers and progression support - from pre-entry to on-programme advice and career plans to both UCAS and non-UCAS application support, giving learners the keys to unlock their future success and achieve their full potential.
You can find our Learner Pathways Team in the HUB.
All staff members at John Leggott College are committed to supporting students with their health and wellbeing. It is important that students are supported and happy whilst they are at college. Within college we have a dedicated wellbeing team who help to make sure that students are mentally, emotionally, and physically healthy. The team work closely with the students, teaching and pastoral staff to ensure that students are supported to deal with any problems they have.
Where appropriate the team will liaise with external agencies to ensure that we offer the right support and so that students get the best advice.
Students can access support from the wellbeing team at any point from enrolment to when they leave college. If you would like to discuss any wellbeing concerns then contact the team via reception, email or scan the QR codes in college.
You can find our Wellbeing Team in the ARC.
The IT Services team can support you with all aspects of college IT. They provide support for logging in, connecting to the Wi-Fi and can also show you how to get the most from the IT Services we provide such as Office 365 and Google Classroom.
Our IT Services team can be found in the IT Office, located in the Portal.
Our Learning Support Team Department is a team of Teachers and Learning Support Assistants who provide essential support to students with additional needs, helping them gain full access to the curriculum and wider college activities while developing their confidence and independence.
Over the past few years the team have supported students with dyslexia, dyspraxia, students on the autistic spectrum, hearing impaired and visually impaired students.
Our learning support team can be found in A034.
Progress Tutors act as a first point of contact for students, delivering pastoral and academic support through one-to-one meetings and group tutorials, where students are able to reflect on their academic progress and gain an insight into their progression options after JLC.
When students embark on their JLC journey they will be assigned a Progress Tutor. Students can access their Progress Tutor at any point throughout the college week.
They also provide support with monitoring attendance and behaviour to instil independence and resilience within students. This enables them to be successful at college and prepares them for their next steps.
You can find our progress tutors in the ARC.
The Exams Team deals with all aspects of the examination process relating to your individual courses. This includes registering and entering you for your external (and PPEs) examinations and creating your exam timetable (showing room and seat information). We liaise with the Inclusive Learning Team; to ensure any special exam access arrangements you may need, are put in place for you. We also release information about your examination results; providing printed result slips and we receive and issue your qualification certificates.
You can find our Exams Team in the Exams Office.
Our International Officer plays a crucial role in helping students from all over the world navigate their daily life and studies whilst enrolled at John Leggott College.
Ellis Coleman, our International Officer, works closely with International students to provide guidance and support as they adjust to life in a new environment. Ellis can help with everything from starting the application process, securing visas, finding the right accommodation and finally offering daily support during a student's JLC journey.
Students should feel not only valued and respected, but also supported in all aspects of their college experience.